Shuffle Housegrill / Legal

Terms and Conditions

These Terms and Conditions govern use of the Shuffle Housegrill website at shufflehousegrill.com and certain interactions with our venue, including enquiries, reservations, event participation and visits where applicable. They are intended to help visitors understand the practical expectations that apply when engaging with Shuffle Housegrill online or planning time with us in person.

Effective date: 9 September 2026

Reading guide

In these terms

These terms are organised by topic. You may read them in full or move directly to the section most relevant to your website use, enquiry, reservation or visit. The terms should be read together with any applicable booking or event information shown when you make an enquiry or reservation.

01 / Website terms

Acceptance and website use

1.1

Acceptance of terms

By accessing or using shufflehousegrill.com, you agree to these Terms and Conditions. These terms apply to your use of the website and, where relevant, to the interactions described on this page with Shuffle Housegrill. If you do not agree with these terms, please do not use the website. We have written them in plain language to support informed decisions before you contact us, make an enquiry or plan a visit.

1.2

Permitted use

You may use this website for personal, lawful purposes connected with learning about Shuffle Housegrill, making an enquiry, reserving an experience where it is offered, or contacting the venue. Please use forms and contact details thoughtfully and provide information that is accurate to the best of your knowledge. You must not interfere with the operation of the website, seek unauthorised access to its systems or content, misuse a form or contact channel, or use the website in a way that is contrary to applicable law or unreasonable for other visitors.

1.3

Informational nature of content

Website content is provided for general information and may change. A dining plan, event listing, card-lounge visit or reservation enquiry may involve details that matter to your decision, so please confirm important information with the venue before relying on it. We do not present website material as a substitute for a direct conversation where your plans depend on a particular detail. For clarification, email [email protected] or call +61 439 812 764.

02 / Planning a visit

Reservations, enquiries and events

Enquiries and reservation requests

An enquiry or reservation request is subject to confirmation by Shuffle Housegrill. This includes requests relating to restaurant tables, group dining, card-lounge visits and poker-table experiences. Please provide accurate information relevant to your request so we can understand what you are planning and communicate with you using the contact details supplied. Information shown online can help you begin a conversation, but it does not by itself confirm an arrangement. If we need to discuss your request, we may use the details you provide to do so.

Event information

Event information published on the website is intended as guidance and may be updated. Before attending, please review the details shown with the relevant event and contact the venue if you need clarification. Where provided, event-specific information may include conditions or booking directions relevant to that occasion. If something is important to your plans, ask before attending rather than assuming that an earlier website view still applies. You can reach us at [email protected].

Visitor responsibility for details

You are responsible for checking the details you submit and for reviewing information connected with your intended visit, reservation or event before relying on it. Depending on your plans, you may wish to raise dietary, accessibility, group or timing needs directly with the venue. These examples are practical prompts, not a promise that a particular request can be accommodated. Please contact us in good time if you have a question about your visit: call +61 439 812 764 or email [email protected].

03 / In person

Venue conduct and social card activity

Respectful venue conduct

We ask visitors to act respectfully toward other guests, staff, the venue and its property, and to follow reasonable venue guidance communicated during a visit. This helps keep Shuffle Housegrill comfortable for people sharing food, conversation and time at the table. Consideration for the people around you is part of a relaxed social dining environment. If you are unsure about an aspect of your visit, raising the question directly with the venue team can help everyone enjoy the space with clarity and care.

Cards, chips and face-to-face play

Shuffle Housegrill is an independent Australian restaurant and social dining venue with a modern offline poker card lounge. Poker activities are presented as relaxed, social, face-to-face in-person experiences at real tables using cards and physical chips. The emphasis is on considerate shared participation and time together in an offline setting. When visiting the card lounge, please follow venue guidance and local requirements. This approach keeps the experience grounded in hospitality, table conversation and the practical care of a shared space.

Care of shared spaces

Please use tables, cards, chips and other venue property with reasonable care. Shared spaces work best when each visitor treats the setting and its materials thoughtfully, whether dining, talking or taking part in face-to-face card activity. If you notice a concern during your visit, please raise it with the venue team where possible so it can be understood in context. This is a straightforward expectation that supports a comfortable, respectful experience for everyone using the space.

04 / Website boundaries

Intellectual property, links and liability

Website materials

Website text, photographs, design, branding and other materials are owned by, or used with permission by, Shuffle Housegrill or relevant rights holders. You may view the website in the ordinary course of browsing and may share a link to it. Other copying, reproduction or use beyond personal viewing may require permission. This is intended to protect the care invested in the site and its content while allowing visitors to explore and refer others to Shuffle Housegrill through a normal website link.

Third-party websites

Where the website includes a link to an external destination, that link is provided for convenience. Shuffle Housegrill does not control the content, privacy practices or availability of third-party websites. Your use of an external website is subject to that website’s own terms and policies. We aim to make an external destination clear when one is used, so you can make an informed choice before leaving the Shuffle Housegrill website.

Limits of responsibility

To the extent permitted by applicable law, Shuffle Housegrill does not guarantee that website information will always be complete, current, error-free or suitable for every visitor’s circumstances. Information can change, and individual plans can involve details that are best confirmed directly with the venue. If a decision depends on a particular detail, please contact us at [email protected] before relying on the website alone. Nothing in these terms is intended to exclude rights that cannot lawfully be excluded. Your applicable consumer rights remain important and are not displaced by this plain-English summary.

Consumer rights that apply to you continue to apply.

05 / Keeping in touch

Privacy, updates and terms questions

Privacy and personal information

Personal information provided through the website or in connection with an enquiry is handled in accordance with our Privacy Policy. That policy provides further information about the privacy matters relevant to Shuffle Housegrill. Please review it if you would like to understand how privacy is addressed alongside these terms. This section does not add to or replace the information set out in the Privacy Policy.

Changes to these terms

Shuffle Housegrill may update these terms from time to time. The effective date at the top of this page identifies the current version, so please revisit the page when using the website or planning a visit if you would like to check it. We do not suggest a particular review cycle or notification method; the displayed date is the practical reference point for the version available here.

Current effective date: 9 September 2026

Questions about these terms

If you have a question about these terms or your intended visit, please contact Shuffle Housegrill. We can help you direct a terms-related question to the appropriate conversation without turning this page into a general directory. You may also use our Contact us page for a focused enquiry.

Venue
18 Lantern Lane, Surry Hills NSW 2010, Australia